I'm begging for y'all's help please is there somebody who can get in my phone and fix this I can't do updates I can't get phone to Chrome I can't do anything it's ever since I hung up with the phone company Xfinity phone to Chrome went down on both phones to several different phone companies like manufacturers and I can't get anything on my appointments I don't know it and I can't do the updates I don't know how or if I'm doing something wrong I'm crying I'm in tears I can't fix this I have been trying for 6 days