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ఇంకా తెలుసుకోండి

Firefox has stopped playing any of my streaming services.

  • 2 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది cor-el

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I uninstalled Firefox and reinstalled but the problem still remains. HBO, Netflix, and Amazon Video all have stopped streaming.

I uninstalled Firefox and reinstalled but the problem still remains. HBO, Netflix, and Amazon Video all have stopped streaming.

ప్రత్యుత్తరాలన్నీ (2)

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Enter about:plugins in the URL bar and check if you have Widevine Content Decryption Module.

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Make sure you have the latest Widevine version (4.10.2449.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.