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ఇంకా తెలుసుకోండి

Firefox still does not support Fidelity Login after latest update. Now when will this get fixed?

  • 1 ప్రత్యుత్తరం
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది cor-el

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I was told there was a fix to the login problems on Fidelity website with the next release. I installed that release but nothing changed. I still get an error message. "Sorry, we can't complete this action right now. Please try again." This does not happen on EDGE.

I was told there was a fix to the login problems on Fidelity website with the next release. I installed that release but nothing changed. I still get an error message. "Sorry, we can't complete this action right now. Please try again." This does not happen on EDGE.

ప్రత్యుత్తరాలన్నీ (1)

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You can check for issues with Total Cookie Protection.

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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

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  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
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Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window