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ఇంకా తెలుసుకోండి

Unable to open attached Word docs

  • 2 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 16 వీక్షణలు
  • చివరి సమాధానమిచ్చినది wrabbit555

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I have a new Windows 11 computer running TB 115.13.0 (64-bit). Although in Settings / Files & Attachments, Word Documents are associated with Word, when I try to open one in an email, I either get nothing at all or a message saying it has no associated program. My workaround is to download to my desktop and open them there. Can you help?

I have a new Windows 11 computer running TB 115.13.0 (64-bit). Although in Settings / Files & Attachments, Word Documents are associated with Word, when I try to open one in an email, I either get nothing at all or a message saying it has no associated program. My workaround is to download to my desktop and open them there. Can you help?
జోడించిన స్క్రీన్షాట్లు

ఎంపిక చేసిన పరిష్కారం

change those entries to ask, rather than use word. Then select an attachment and step thorough the process of locating a copy of word as the helper when prompted for what to do with the file.

My guess is the settings for word relate to your old system and word is not where that was set to on that computer, so finding it fails. Simply resetting it to ask and then telling it to do this next time will rest the location of the helper application and should cure the problem.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 1

ప్రత్యుత్తరాలన్నీ (2)

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ఎంపిక చేసిన పరిష్కారం

change those entries to ask, rather than use word. Then select an attachment and step thorough the process of locating a copy of word as the helper when prompted for what to do with the file.

My guess is the settings for word relate to your old system and word is not where that was set to on that computer, so finding it fails. Simply resetting it to ask and then telling it to do this next time will rest the location of the helper application and should cure the problem.

ఉపయోగపడిందా?

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Matt, you solved my problem, and I thank you profusely.

   Mark

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