Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Why are emails I've deleted or sorted returning to my inbox?

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 10 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Brett Haugen

more options

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail.

Occasionally emails that I delete or move to folders will return to my inbox. This happens very irregularly. Sometimes it happens daily, sometimes it can go many days without an occurrence.

If emails are sorted within the gmail browser interface, the problem never happens.

I've tried a complete deletion of Thunderbird and all app data, and resetting all email accounts but the problem persists.

Thanks in advance!

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail. Occasionally emails that I delete or move to folders will return to my inbox. This happens very irregularly. Sometimes it happens daily, sometimes it can go many days without an occurrence. If emails are sorted within the gmail browser interface, the problem never happens. I've tried a complete deletion of Thunderbird and all app data, and resetting all email accounts but the problem persists. Thanks in advance!

ప్రత్యుత్తరాలన్నీ (3)

more options

What is the setting in Account Settings with gmail accounts for deleting messages? Google recommends 'just mark it as deleted' due to gmail's labelling process. That might explain your issue.

ఉపయోగపడిందా?

more options

Thanks for the prompt reply. I've made that update and will monitor to see if the problem is resolved!

ఉపయోగపడిందా?

more options

This worked fine for about two weeks, then yesterday we started having the problem again. Any other ideas?

ఉపయోగపడిందా?

ఒక ప్రశ్న అడగండి

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.