When I get email it is fine - readable and formatted. However at some point the html formatting seems to disappear and I get the html stuff rather than formatted version. This has happened in my inbox for some emails, but also is happening in folders. I keep email in folders for future reference and need the formatted version!! what is happening? I either did not use the correct search words or something, but have not found this in the various searches I tried. I am currently on 128.2.1 version of Thunderbird. ---Thanks for helping me out! Hazel Jacoby, jhbar@comcast.net