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ఇంకా తెలుసుకోండి

"unexpected configuration problem" with printer

  • 4 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 6 వీక్షణలు
  • చివరి సమాధానమిచ్చినది sfhowes

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My wife's computer has problems printing from Thunderbird. Trying to print produces a message that says, "Your printer has experienced an unexpected configuration problem. 0x800706ba".

I thought the problem was related to her old printer, a Brother black-and-white laser printer, so I bought a new Epson ET-2800 series color printer, but the same message appears.

I have found a workaround. If I go to Settings in Thunderbird, clear the cache, and restart the computer, it will print on the next try, but later the same error message will appear on attempts to print. I have selected the "Clear cache at shutdown" option in Settings, but that doesn't help. The cache still has to be cleared manually.

I can print a test page with no problem, and I can print from other applications, so I assume that the difficulty is related to something in Thunderbird.

I might add that I use Thunderbird on my computer. Fortunately that problem has not arisen on it.

Suggestions for solving this problem will be appreciated.

Eddie Blick

My wife's computer has problems printing from Thunderbird. Trying to print produces a message that says, "Your printer has experienced an unexpected configuration problem. 0x800706ba". I thought the problem was related to her old printer, a Brother black-and-white laser printer, so I bought a new Epson ET-2800 series color printer, but the same message appears. I have found a workaround. If I go to Settings in Thunderbird, clear the cache, and restart the computer, it will print on the next try, but later the same error message will appear on attempts to print. I have selected the "Clear cache at shutdown" option in Settings, but that doesn't help. The cache still has to be cleared manually. I can print a test page with no problem, and I can print from other applications, so I assume that the difficulty is related to something in Thunderbird. I might add that I use Thunderbird on my computer. Fortunately that problem has not arisen on it. Suggestions for solving this problem will be appreciated. Eddie Blick

ఎంపిక చేసిన పరిష్కారం

Try this simple step: Help/Troubleshooting Info, Printing (bottom of tab), Clear saved print settings, restart TB. Any difference?

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (4)

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ఎంపిక చేసిన పరిష్కారం

Try this simple step: Help/Troubleshooting Info, Printing (bottom of tab), Clear saved print settings, restart TB. Any difference?

ఉపయోగపడిందా?

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Thanks for that advice. I tried it, and I could print a message. I appreciate your help.

ఉపయోగపడిందా?

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Unfortunately, the ability to print after taking that step did not continue. The same error has returned.

What else can I do?

ఉపయోగపడిందా?

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So, printing works on your computer, but not on the other computer, with the same printer. Do both computers have the same version of TB? Have any changes been made to the other computer since the initial 'Clear...' resolved the issue? Does doing the 'Clear..' again help, at least temporarily, and does it keep working after repeated TB restarts?

ఉపయోగపడిందా?

ఒక ప్రశ్న అడగండి

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