Hi there, Sorry that you are having some problems. In order to help you I need to understand more about which system you are running and which plugins.

In Firefox, please can you go to Help > Trouble Shooting Information. Then please cut and paste this information into your message back to me.

In Trouble Shooting Information please also go to about:plugins under Application Basics, and also cut and paste this information into your message as well.

We will then be able to understand how best to help you.

With kind wishes

 Application Basics

       Name
       Firefox

       Version
       3.6.3

       Profile Directory

         Open Containing Folder

       Installed Plugins

         about:plugins

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

       Dealio Toolbar Plugin
       4.0.2
       true
       dealio@mybrowserbar.com

       Search Settings Plugin
       1.2.3
       true
       searchsettings@spigot.com

       Skype extension for Firefox
       2.2.0.102
       false
        

       Java Console
       6.0.02
       true
        

       Java Console
       6.0.20
       true
        

       RealPlayer Browser Record Plugin
       1.1.4
       true
        

       Veoh Web Player Video Finder
       1.4
       true
       web@veoh.com

 Modified Preferences

     Name

     Value

       accessibility.typeaheadfind.flashBar
       0

       browser.places.importBookmarksHTML
       false

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage_override.mstone
       rv:1.9.2.3

       dom.max_script_run_time
       0

       extensions.lastAppVersion
       3.6.3

       network.cookie.prefsMigrated
       true

       places.last_vacuum
       1274198820

       privacy.popups.showBrowserMessage
       false

       privacy.sanitize.migrateFx3Prefs
       true

       security.warn_viewing_mixed
       false

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems