Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

why is the name of the site (1st line on the screen) suddenly changing into chinese characters?

  • 1 ప్రత్యుత్తరం
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది cor-el

more options

When consulting an european web site, the name of that site suddenly changes into chinese character. I use Windows XP. All updates are installed. Antivirus scanning has found no virus.

This happened

A few times a week

== about 3 months ago

When consulting an european web site, the name of that site suddenly changes into chinese character. I use Windows XP. All updates are installed. Antivirus scanning has found no virus. == This happened == A few times a week == about 3 months ago

ప్రత్యుత్తరాలన్నీ (1)

more options

If you see CJK (Chinese/Japanese) characters on the Firefox title bar or the Windows Taskbar then that can happen if Firefox switches to UTF-16 encoding for some reason.

The RealPlayer Browser Record Plugin extension (Tools > Add-ons > Extensions) has been reported to cause that issue.

Be sure not to get confused with the RealPlayer plugin (Tools > Add-ons > Plugins) that plays media files. The extension adds some extra features like saving media files.

You can disable/remove the RealPlayer Browser Record Plugin extension in the RealPlayer Preferences (RealPlayer: Tools > Preferences > Download & Recording)

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems