Can't see the Menu Bar (File, Edit, View, History...Help)? Hold down the key ( key in OSX) and press the following letters in this exact order: V T M The Menu Bar should now be displayed permanently, unless you turn it off again (View > Toolbars). Turning the Menu Bar on and off is a new feature in version 3.6. See other bars under View > Toolbars. Click on one of them will place a check mark (display) or remove the check mark (not displayed). To display the Status Bar, View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).

• If items are missing then see if you can find them in the View > Toolbars > Customize window.
• If you see the item in the Customize window then drag it back from the Customize window to the Navigation toolbar.
• If you do not see that item then click the Restore Default Set button in the View > Toolbars > Customize window.

Thanks,Andy!!!!!!! It worked and I'm sane again.

To remove the ZoneAlarm Toolbar, see: http://www.ehow.com/how_5132945_remove-zone-alarm-spy-blocker.html http://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_parentId=5417#threadId6595

or visit the ZoneAlarm forum, register, and post a question there about removing the ZA toolbar (be sure to list your ZA Product and version number-- right-click your ZA icon in the system tray, next to the clock/calendar, click About, click Copy to Clipboard, paste into your question -- and your OS in your question): http://forums.zonelabs.com/index.php

Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.18; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed. NOTE: Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. At this time, the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; at this time, it must be manually downloaded and installed. According to the Java release notes: "Bug Fixes Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes." Source: http://java.sun.com/javase/6/webnotes/6u21.html

thank u very much andy :D