Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

I'm running Firefox 3.6.10 on Windows 7. For several days now I cannot access the "Add-ons" in the Tools menu. Any help would be much appreciated. Thanks, Charles

  • 3 ప్రత్యుత్తరాలు
  • 39 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 11 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

more options

Every time I try to access Add-ons, Firefox freezes and I get an "unresponsive script" warning that states, "A script on this page may be busy, or it may have stopped responding . . ." The script in question is nsExtensionManager.js:623. I reinstalled Firefox, but that didn't help. Thanks, Charles

Every time I try to access Add-ons, Firefox freezes and I get an "unresponsive script" warning that states, "A script on this page may be busy, or it may have stopped responding . . ." The script in question is nsExtensionManager.js:623. I reinstalled Firefox, but that didn't help. Thanks, Charles

ఎంపిక చేసిన పరిష్కారం

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

This issue can be caused by the Personas 1.6.0 extension. If you have it then update to Personas 1.6.1

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (3)

more options

ఎంపిక చేసిన పరిష్కారం

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

This issue can be caused by the Personas 1.6.0 extension. If you have it then update to Personas 1.6.1

more options

Problem solved. Thanks for your help. I was able to identify the extension causing the problem.

Charles