Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Please help, I cannot open Firefox at all! crash ID: cf9fa02c-586d-4033-999b-a7a242110501 and Signature: mcffplg.dll@0x1cb20

  • 2 ప్రత్యుత్తరాలు
  • 8 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది joeyla

more options

It happened a few weeks a go, I have re-installed the Firefox but still didn't work. I can only open Internet Explorer. I cannot open Firefox and Google Chrome at all!. I am using windows 7. Please help, I want my Firefox back...

It happened a few weeks a go, I have re-installed the Firefox but still didn't work. I can only open Internet Explorer. I cannot open Firefox and Google Chrome at all!. I am using windows 7. Please help, I want my Firefox back...

ప్రత్యుత్తరాలన్నీ (2)

more options

The crash is reporting a problem with the McAfee Site Advisor (mcffplg.dll), try uninstalling the McAfee Site Advisor and see if you can then start Firefox.

more options

Hi TonyE,

Thank you so much for your help, I just managed to do it today :) I installed Firefox 3.6.13 and not confident to use Firefox 4 again. What do you think?

And about McAfee Site Advisor, should I re-install it or leave it out?

Another question if you don't mind please... just curious why suddenly Firefox having problems with McAfee Site Advisor after many many years?

Thanks again, You are the Best :) I am so happy having Firefox back, it is lots better than IE!