Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Have updated to F.F.6 I am still getting this error evertime I use it. Message: [Javascript Application] TypeError: Components.classes[@softage.ru/skype/SkypeFfExtension;1'] is undefined - HELP

  • 4 ప్రత్యుత్తరాలు
  • 32 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 6 వీక్షణలు
  • చివరి సమాధానమిచ్చినది seanparry

more options

Every time I use F.F. I get this error. TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined

Does anyone else get this and or know how to remove it?

Many thanks for your help and support

Every time I use F.F. I get this error. TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined Does anyone else get this and or know how to remove it? Many thanks for your help and support

ఎంపిక చేసిన పరిష్కారం

Remove/Disable Skype extension

Uninstalling Add-ons

Check and tell if its working.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 2

ప్రత్యుత్తరాలన్నీ (4)

more options

This issue is caused by the Skype extension for Firefox.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

న cor-el చే మార్చబడినది

more options

As suggested I started FF in Safe Mode and I did not get the error. What can I do now to trace which extension is causing this error?

Also can anyone give me a email address for Skype as I cannot find one. So that I can contact them and ask them, if they have an update to fix the problem

more options

ఎంపిక చేసిన పరిష్కారం

Remove/Disable Skype extension

Uninstalling Add-ons

Check and tell if its working.

న Hasan చే మార్చబడినది

more options

Yes, I went in and disabled Skype and then powered down the system and I think that this has resolved the problem as when I went back it. I do not know have the error.

Many thanks