Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

My bookmarks and history are corrupted

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది cor-el

more options

I opened firefox to see that the bookmarks had gone haywire. When I'd rollover one of my bookmark folders to the the contents of it, a little grey box would appear next to the folder where the pages were supposed to be. A few of the folders were working so I restarted FF. When I reopened it, all of the bookmarks were gone along with the folders. I tried restoring from a backup but it said it could not be processed. Also, the show all history does not work. It takes me to a blank page. I've tried rebookmarking but FF won't let me bookmark any of my older bookmarks.

I opened firefox to see that the bookmarks had gone haywire. When I'd rollover one of my bookmark folders to the the contents of it, a little grey box would appear next to the folder where the pages were supposed to be. A few of the folders were working so I restarted FF. When I reopened it, all of the bookmarks were gone along with the folders. I tried restoring from a backup but it said it could not be processed. Also, the show all history does not work. It takes me to a blank page. I've tried rebookmarking but FF won't let me bookmark any of my older bookmarks.

ప్రత్యుత్తరాలన్నీ (1)

more options