Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox crashes

  • 2 ప్రత్యుత్తరాలు
  • 4 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది derholland

more options

I have two computers - one a PC the other a laptop - both have stopped loading firefox crashing saying there is a problem please send report. I also have a netbook which opens firefox ok.

I have two computers - one a PC the other a laptop - both have stopped loading firefox crashing saying there is a problem please send report. I also have a netbook which opens firefox ok.

ఎంపిక చేసిన పరిష్కారం

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-642e0e28-3db6-4ae9-99e9-45d6c2111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 2

ప్రత్యుత్తరాలన్నీ (2)

more options

ఎంపిక చేసిన పరిష్కారం

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-642e0e28-3db6-4ae9-99e9-45d6c2111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem