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ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

I cannot open, update or uninstall Firefox

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది jmcarlino

jmcarlino
jmcarlino
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I have been unable to open Firefox, so I tried to update to the latest version. I keep getting message that I must close Firefox to continue. The problem is Firefox is not open. I get the same message when I tried to uninstall.

I have been unable to open Firefox, so I tried to update to the latest version. I keep getting message that I must close Firefox to continue. The problem is Firefox is not open. I get the same message when I tried to uninstall.

ఎంపిక చేసిన పరిష్కారం

Hi, 

Can you post the exact error message?  That would make it easier to help.

Thanks,

Jack

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (2)

Jack
Jack
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ఎంపిక చేసిన పరిష్కారం

Hi, 

Can you post the exact error message?  That would make it easier to help.

Thanks,

Jack

jmcarlino
jmcarlino ప్రశ్న యజమాని
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The problem has been solved. The message I was getting was that Firefox was opened and must be closed before unintall could be completed. When I couldn't find where Firefox was opened I just completely shut down my computer and restarted, then was able to uninstall Firefox. Plan now to reinstall the new version. Thanks for your inquiry.