Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

How can I restore certificates?

  • 2 ప్రత్యుత్తరాలు
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

more options

When I was updating Mozilla Firefox i lost all my personal certificates. Is there a way to restore them or get them back?

When I was updating Mozilla Firefox i lost all my personal certificates. Is there a way to restore them or get them back?

ప్రత్యుత్తరాలన్నీ (2)

more options

Hi neznan,

Have you looked at the Secure connection failed and Firefox did not connect Knowledge Base article? Your certificates might not actually be lost. Something as simple as an incorrect system time can make it appear as if they've all been removed. I'd try the steps in that article first.

Hopefully this helps!

more options

Do you still see the certificates in the Certificate Manager?

  • Tools > Options > Advanced : Encryption: Certificates - View Certificates > Your Certificates

If not then you would need a backup copy of the cert8.db file in the Firefox Profile Folder.