Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Opening secure attachment in Firefox

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 7 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

DilbertW01
DilbertW01
more options

I have a user who has a secure attachment sent to her in an e-mail. Because of the secure nature of the e-mail, she cannot save the PDF locally and open it in Adobe. It will only open on her Mac using the default browser - currently Firefox. It opens to a blank screen.

If she changes her default browser to Safari, it opens fine.

Any suggestions? I have tried to add 127.0.0.1 as an exception to the pop-up blocker and just about everything else. No success so far.

I have a user who has a secure attachment sent to her in an e-mail. Because of the secure nature of the e-mail, she cannot save the PDF locally and open it in Adobe. It will only open on her Mac using the default browser - currently Firefox. It opens to a blank screen. If she changes her default browser to Safari, it opens fine. Any suggestions? I have tried to add 127.0.0.1 as an exception to the pop-up blocker and just about everything else. No success so far.

ప్రత్యుత్తరాలన్నీ (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There have been problems reported with the latest Adobe Reader update on Mac.

You can disable the Adobe Reader plugin in Firefox and use the Adobe Reader program or Preview instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.