Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

How do I fix a 'Profile Missing' pop-up box when I try to start up Fire Fox?

  • 2 ప్రత్యుత్తరాలు
  • 34 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది TMKenworthy

more options

Last night I got a strange error while using Firefox it shut it down and said it needed to back up and restart. It said that it saved my profile and shut down. Then it was impossible to restart so I restarted my computer and from then on I got the above pop-up box whenever I try to restart Firefox with the following text in it "Your Firefox profile cannot be loaded. It may be missing or inaccessible." With an Okay button. I have tried uninstalling and reinstalling Firefox and it does no good.

Last night I got a strange error while using Firefox it shut it down and said it needed to back up and restart. It said that it saved my profile and shut down. Then it was impossible to restart so I restarted my computer and from then on I got the above pop-up box whenever I try to restart Firefox with the following text in it "Your Firefox profile cannot be loaded. It may be missing or inaccessible." With an Okay button. I have tried uninstalling and reinstalling Firefox and it does no good.

ఎంపిక చేసిన పరిష్కారం

Delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 13

ప్రత్యుత్తరాలన్నీ (2)

more options

ఎంపిక చేసిన పరిష్కారం

Delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile.

more options

Thanks for the help! :)