Firefox stops responding when trying to access facebook.
As of Sunday I cannot access Facebook. When I type in facebook in to the address bar Mozilla circle spins and then stops and eventually goes to "not responding." Every other website page I try to load is perfectly fine. And facebook page was fine as of Saturday afternoon. I came home on Sunday and it's not working now. Can anyone help? I have downloaded and run ccleaner, cleared cookies and cache with Mozilla. Not sure what else to do.
ప్రత్యుత్తరాలన్నీ (3)
Hello,
Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
(If you're using an added theme, switch to the Default theme.)
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac: Hold the option key while starting Firefox.
- On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.
Thank you sooooooooooooooo much!!! I ran Firefox in safe mode and it cleared up whatever was wrong! Thank you for the suggestion!
lbilconish,
A little reminder. Safe Mode is not recommended for normal everyday use. It is a mode used to troubleshoot problems with Firefox.