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ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Browser crashes every time I try to save an image

  • 1 ప్రత్యుత్తరం
  • 15 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 9 వీక్షణలు
  • చివరి సమాధానమిచ్చినది user709721

MinisitePro
MinisitePro
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Any activity that involves selecting a folder causes "Firefox Not Responding" error. So I cannot save an image or change the default download folder. The same issue occurs using Chrome v33 but not Opera v20.0.

I'm using Firefox v28.0 on a Windows 7 64 bit system.

Started happening a couple of days ago. Worked my way through all of the suggestions online, including deactivating plugins.

Any activity that involves selecting a folder causes "Firefox Not Responding" error. So I cannot save an image or change the default download folder. The same issue occurs using Chrome v33 but not Opera v20.0. I'm using Firefox v28.0 on a Windows 7 64 bit system. Started happening a couple of days ago. Worked my way through all of the suggestions online, including deactivating plugins.

ప్రత్యుత్తరాలన్నీ (1)

user709721
user709721
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Hey,

Thanks for contacting Mozilla. We're sorry to hear that Firefox is crashing! In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Thanks!

Curtis

Mozilla Support volunteer