Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Firefox sluggish on Windows 8.1

  • 2 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Sarath

Sarath
Sarath
more options

I have a new Windows laptop runs on Windows 8.1. Before Firefox 29, I was using Firefox 28 (obviously) and I started seeing sluggishness with Firefox. I waited for the update and even now the problem exists. More than sluggishness, the entire system got stuck and I have to hard reboot it all the time.

I tried the following 

- One click reset
- Reinstalled Firefox
- Disabled all addon

Now I have uninstalled Firefox need help to resolve this. I am using Firefox on Mac OS X but that doesn't have any problem at all.

I have a new Windows laptop runs on Windows 8.1. Before Firefox 29, I was using Firefox 28 (obviously) and I started seeing sluggishness with Firefox. I waited for the update and even now the problem exists. More than sluggishness, the entire system got stuck and I have to hard reboot it all the time. I tried the following - One click reset - Reinstalled Firefox - Disabled all addon Now I have uninstalled Firefox need help to resolve this. I am using Firefox on Mac OS X but that doesn't have any problem at all.

ప్రత్యుత్తరాలన్నీ (2)

Moses
Moses
  • Moderator
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Sarath
Sarath ప్రశ్న యజమాని
more options

Thank you. I am wondering what happens to profile when I choose to completely remove Firefox from my system.

I have removed all preferences and files on uninstalling Firefox. Now reinstalling now, will try out to create a new profile if the default one fails.

But I strongly believe that a profile related issue should not freeze my entire system and cause a hard reboot! I am suspecting if something wrong with Antivirus Software + Firefox. However, I shall keep you posted with my results.