Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

When I go to my scotia bank statements every statement prints except one and Fireox said Sorry mazilla crashed, re-set and it will be fixed. It NEVER fixes and

  • 5 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 19 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย the-edmeister

more options

Every month I print my bank statements, three of them. Always have worked and 2 still do, but the othe r gets already to print and mozilla says it has crashed and to restart computer to fix it. I have tried every day for a week and am ready to quit mozilla. Printer is fine and prints from all other sights Why won't it fix itself?

It is important I print this statement as the bank does not offer paper printouts anymore.

Every month I print my bank statements, three of them. Always have worked and 2 still do, but the othe r gets already to print and mozilla says it has crashed and to restart computer to fix it. I have tried every day for a week and am ready to quit mozilla. Printer is fine and prints from all other sights Why won't it fix itself? It is important I print this statement as the bank does not offer paper printouts anymore.

วิธีแก้ปัญหาที่เลือก

Without giving us user / passwords, what is the web address of the bank you are having trouble with?

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (5)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

วิธีแก้ปัญหาที่เลือก

Without giving us user / passwords, what is the web address of the bank you are having trouble with?

เปลี่ยนแปลงโดย FredMcD เมื่อ

more options

I'm having the same issue. Has there been any updates on this?

more options

Frothbyte

Please use your mouse to copy the information at about:crashes, and then paste them in the reply box below. You may be asked to start a new question / post. We'll see about that later.

more options

Frothbyte has a thread here about this issue. https://support.mozilla.org/en-US/questions/1011233