ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

thunderbird freezes cannot delete

  • 7 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 10 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย christ1

more options

I can delete a couple of emails, then when I go to delete more, it freezes. I cannot read/delete any emails. I close program, reopen and can delete one/two then it happens again.

I can delete a couple of emails, then when I go to delete more, it freezes. I cannot read/delete any emails. I close program, reopen and can delete one/two then it happens again.

การตอบกลับทั้งหมด (7)

more options

What is your anti-virus software?

more options

Norton internet security

more options
more options

hi. that does work, but what about when I go back into normal mode...I will try and see, and let you know.

more options

Chances are that Norton is causing the problems with Thunderbird. Exclude the Thunderbird profile folder from being scanned by Norton. Don't let Norton scan incoming and outgoing messages or attachments.

more options

hi. I disabled Norton, and it still happens. I have also excluded it too. I am able to delete a few messages, then it freezes, sometimes the bottom green "thinking bar" is active, and then I cannot select any other emails to read either. the only way out is exit thunderbird, restart, but it happens again after a few deletions...

more options

I have no idea about Norton. You might ask in a Norton forum for help. Do you run any other 'security' software?