Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

can't connect error message

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

I have tried everything, but for some reason when I open Firefox, I can't access any websites. I can access everything through IE.

I have tried everything, but for some reason when I open Firefox, I can't access any websites. I can access everything through IE.

การตอบกลับทั้งหมด (1)

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:


Can you start Firefox in Safe Mode by holding down the Shift/Options key?