Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I have reset my password for my support account (xxxxxxxxxx@xxxxx.xxx) 3 times and it lets me change it then won't accept new password; cleared cookies cache

  • 2 การตอบกลับ
  • 11 คนมีปัญหานี้
  • 241 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย dumbie

more options

I have tried repeatedly to log in to my support account (cynthb / xxxxxxxxxx@xxxxx.xxx) but the site won't accept any password I give it. I get the password reset email, then successfully change the password, but I then can't log in - it gives me an invalid user ID / password message.

I have tried repeatedly to log in to my support account (cynthb / xxxxxxxxxx@xxxxx.xxx) but the site won't accept any password I give it. I get the password reset email, then successfully change the password, but I then can't log in - it gives me an invalid user ID / password message. <!-- cynthbrown@gmail.com -->

เปลี่ยนแปลงโดย cor-el เมื่อ

การตอบกลับทั้งหมด (2)

more options

I will sent for help for you.

more options

cynthbfoo said

I have tried repeatedly to log in to my support account (cynthb / xxxxxxxxxx@xxxxx.xxx) but the site won't accept any password I give it. I get the password reset email, then successfully change the password, but I then can't log in - it gives me an invalid user ID / password message.

I also have problems logging in. I had to create another account just to access the site since they won't send the password reset, and won't let me change my current account in any way.