Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Keep getting message to install flash player but it is already installed

  • 5 การตอบกลับ
  • 20 คนมีปัญหานี้
  • 13 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Beth Hentges

more options

I cannot watch videos or news clips on Firefox. I can with other browsers but I use Firefox the most. I get this message: "Download Flash Player now You need to install Flash Player to play this content." I already have it and it is up to date. Please help! Cheers Sarah

I cannot watch videos or news clips on Firefox. I can with other browsers but I use Firefox the most. I get this message: "Download Flash Player now You need to install Flash Player to play this content." I already have it and it is up to date. Please help! Cheers Sarah

วิธีแก้ปัญหาที่เลือก

hello sarah, please go to the firefox menu ≡ > addons > plugins - you might have disabled the shockwave flash plug-in there...

อ่านคำตอบนี้ในบริบท 👍 2

การตอบกลับทั้งหมด (5)

more options

วิธีแก้ปัญหาที่เลือก

hello sarah, please go to the firefox menu ≡ > addons > plugins - you might have disabled the shockwave flash plug-in there...

more options

Get the latest Flash Player. [Javascript required to view Flash movie, please turn it on and refresh this page]. ThankYou !

more options

My Pleasure !! :)

more options

With my most recent update of Flash on 12/8/2014 I am having the same problem, but the Shockwave Flash Add-On is set to "always activate."

Firefox 34.0 Shockwave Flash Add-On 15.0.0.239