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I beleive a TrogenDNS Change has attached it's self to Firefox. HHow do I delete it. Found it with Malwarebytes, checked the DNS setting and IE: is working Fine

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย guigs

Wayn
Wayn
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I suspected a browser highjacker in the way firefox was operating, I downloaded Malwarebytes, Hitman Pro and Viper antivirus and internet security. Viper found LookSafe Search highjacker and I delete it. Then run Malware and Hitman Pro and found Trojan DNS Changer and deleted it. I pulled up www.3sistersrockngems.com on Ie Explorer with no problem when I used Firefox and received a cgi defaulet web page.

How can I correct the problem. Just Novice in webpage design

swp

I suspected a browser highjacker in the way firefox was operating, I downloaded Malwarebytes, Hitman Pro and Viper antivirus and internet security. Viper found LookSafe Search highjacker and I delete it. Then run Malware and Hitman Pro and found Trojan DNS Changer and deleted it. I pulled up www.3sistersrockngems.com on Ie Explorer with no problem when I used Firefox and received a cgi defaulet web page. How can I correct the problem. Just Novice in webpage design swp

การตอบกลับทั้งหมด (1)

guigs
guigs
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After scanning and removing the files that the scanner recommended, if you still see traces in Firefox, unintall and do a clean reinstall with these instructions: Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from mozilla.org (or choose the download for your operating system and language from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.