Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

A Gandi box pops up; can't access my email at all. Please help.

  • 2 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Rich9999

more options

A Gandi box has mysteriously popped up in my other computer whenever I try to open Thunderbird. The Gandi box won't let me access my emails, even when I say go my regular email. Gandi then goes to create a new account box. Weird. I want . . . and need . . . my old email system back, i.e., Thunderbird. Please tell me how I can fix this problem. Thank you. R. King

A Gandi box has mysteriously popped up in my other computer whenever I try to open Thunderbird. The Gandi box won't let me access my emails, even when I say go my regular email. Gandi then goes to create a new account box. Weird. I want . . . and need . . . my old email system back, i.e., Thunderbird. Please tell me how I can fix this problem. Thank you. R. King

การตอบกลับทั้งหมด (2)

more options
more options

I tried to follow the information to fix the problem but, frankly, it was very confusing - sending me to this link and that link and then another link. I even created a new profile in Firefox after transferring all my Thunderbird files to a new location but when I opened Firefox again I had lost all my bookmarks but no Thunderbird email.

I deeply appreciate your help. I need to get my emails back. Is there any way you can simply the process step by step?

Thank you for your much needed help.

R. King