Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Account verification

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย edee_em

edee_em
edee_em
more options

I was asked to verify my Mozilla account (new user). When I did, I got an error message stating cookies needed to be accepted. I changed the setting for IE11 and in Mozilla I noticed the cookies were set to accept. I got the error message repeatedly indicating to me that my account has not been verified. I then tried the Mozilla browser and it worked anyway. What's up?

I was asked to verify my Mozilla account (new user). When I did, I got an error message stating cookies needed to be accepted. I changed the setting for IE11 and in Mozilla I noticed the cookies were set to accept. I got the error message repeatedly indicating to me that my account has not been verified. I then tried the Mozilla browser and it worked anyway. What's up?

การตอบกลับทั้งหมด (2)

the-edmeister
the-edmeister
  • Moderator
more options

Was that "account" for registration for this Firefox support website? Or to register for "Mozilla Accounts" or a different Mozilla website?

edee_em
edee_em เจ้าของคำถาม
more options

I got this message after downloading for the first time. This was before I went to support. In fact, my support login works no issue. I also noticed when I went into settings that my email address has a "not verified" notice on it. When I click on the verify button I run into the same error message about cookies. All settings re cookies in firefox are set to accept.