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I want to PERMANENTLY remove yahoo?

  • 1 การตอบกลับ
  • 26 คนมีปัญหานี้
  • 19 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

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Every time I go to open a new page using Firefox browser it automatically opens to a yahoo page, every time I reset search engine to Google it resets to Yahoo. Is Yahoo now just a slimy virus company?

Every time I go to open a new page using Firefox browser it automatically opens to a yahoo page, every time I reset search engine to Google it resets to Yahoo. Is Yahoo now just a slimy virus company?

วิธีแก้ปัญหาที่เลือก

Probably not Yahoo itself, but an "affiliate" that profits from driving traffic to Yahoo.

Unwanted add-ons can take control of your Firefox settings (search engine, home page, new tab page) and make it impossible for you to control them. The one listed in your Question Details > More System Details titled "Sale Clipper" brings up red flags in a web search. It might be only the tip of a malware iceberg.

Here's my suggested procedure for tracking down and cleaning up bad add-ons, hijackers, and ad injectors. I know it seems long, but it's not that bad.

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. Bear in mind that all extensions are optional, none come with Firefox, and you can learn more about them by checking their reviews on the Add-ons site.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

After all that, hopefully your settings changes will stick as Mozilla intended.

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วิธีแก้ปัญหาที่เลือก

Probably not Yahoo itself, but an "affiliate" that profits from driving traffic to Yahoo.

Unwanted add-ons can take control of your Firefox settings (search engine, home page, new tab page) and make it impossible for you to control them. The one listed in your Question Details > More System Details titled "Sale Clipper" brings up red flags in a web search. It might be only the tip of a malware iceberg.

Here's my suggested procedure for tracking down and cleaning up bad add-ons, hijackers, and ad injectors. I know it seems long, but it's not that bad.

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. Bear in mind that all extensions are optional, none come with Firefox, and you can learn more about them by checking their reviews on the Add-ons site.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

After all that, hopefully your settings changes will stick as Mozilla intended.