Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

I have an Android tablet (version 4.4.4) and I am trying to install an add on . The download button is green and when I try to install it, it won't.t.

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 23 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย James

Angell39
Angell39
more options

I am using an Acer Android tablet (A1-840) that uses 4.4.4. I have installed Firefox from the Play Store. My issue is that when I am on Firefox and try to download and install an add on, it won't. It has a green download button so I know it is compatible. However when I hit the button, it says downloading but there is no option to install? Although it says downloading, it has not.

I don't know if it is my tablet OS or settings, etc... I am trying to install Google shortcuts and Cloud printer add ons.

Also, I can't print from Firefox. It keeps putting my documents into the printer queue? I have Google Cloud Print set up correctly. When I try to print from Firefox it document printed successfully but obviously nothing printed?

If anyone may have experienced the same issue or knows why this is happening, please kindly respond.

Angelisa

I am using an Acer Android tablet (A1-840) that uses 4.4.4. I have installed Firefox from the Play Store. My issue is that when I am on Firefox and try to download and install an add on, it won't. It has a green download button so I know it is compatible. However when I hit the button, it says downloading but there is no option to install? Although it says downloading, it has not. I don't know if it is my tablet OS or settings, etc... I am trying to install Google shortcuts and Cloud printer add ons. Also, I can't print from Firefox. It keeps putting my documents into the printer queue? I have Google Cloud Print set up correctly. When I try to print from Firefox it document printed successfully but obviously nothing printed? If anyone may have experienced the same issue or knows why this is happening, please kindly respond. Angelisa

การตอบกลับทั้งหมด (2)

guigs
guigs
more options

Printing from Firefox for Android is usually done through an addon or another app on the device.

As for trying to download an add on, can you please provide an example url where this is happening?

James
James
  • Moderator
  • Top 10 Contributor
more options

If you are trying to install Extensions from addons.mozilla.org there are two Firefox sections. One for desktop and other for Android.

https://addons.mozilla.org/android/ https://addons.mozilla.org/firefox/

The desktop Firefox extensions will not work unless author has provided support for Android Firefox also.