If an extension isn't working properly then you need to contact its creator for support.

• https://addons.mozilla.org/en-US/firefox/addon/secure-login/

Actually, the passwords don't even show up in Firefox password manager. Therefore they are not available for use anywhere. I have two machines, one in each office, home and business, only the new one ( business office) doesn't save login info.

Does Firefox offer to store the password?

Do you have the logins.json and key3.db from the backup in the current profile folder?

You can use this button to go to the current Firefox profile folder:

• Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
• http://kb.mozillazine.org/Profile_folder_-_Firefox

I believe in the affirmative for both files. Sadly I won't know for sure until Monday. And NO it doesn't ask if I want to store passwords. This computer is fine, it's the business computer that has the problem. I'll have an informed response on Monday.

Yes, both files are present. BUT I also discovered I have two profiles for some reason and BOTH have the "subject" files. Is it likely the missing password data is in the profile not queried by FF? How do I change and or delete the "extra" profile... if that is the issue? Pardon my simplistic response and lack of technical vocabulary.

You can check the content of both logins.json files to see if any contain the missing passwords

You can open the file in the Scratchpad (Firefox menu button or Tools > Web Developer). Click the "Pretty Print" button to format the file for readability.

O.K. the one imported from my other computer has data in that file. Having found a viable profile folder, how do I install it and will it query me to retain passwords, which isn't happening now ( but does on my other computer so I know how it SHOULD work). Should I simply delete the "suspect" folder?

You need to copy both logins.json and key3.db files to a profile folder to have access to the passwords stored in the logins.json file.

Back a couple posts you queried whether FF "offered to store passwords" and the answer is still negative even after copying/replacing the relevant files with valid files. I'm baffled. Is there a setting I'm overlooking?

Does Firefox offer to store passwords if you delete the two files (logins.json and key3.db) and let Firefox create new files?

• Tools > Options > Security: Passwords: [X] "Remember passwords for sites"

Copying teh files from my other computer did not work. HOWEVER, I discovered that in Tools/Options/Security under password dialog, the option boxes are "whited out "so i cannot access to affirm asking for passwords.

Make sure that you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; never remember history).

• https://support.mozilla.org/kb/Private+Browsing

• Tools > Options > Privacy > Firefox will: "Use custom settings for history"
• Deselect: [ ] "Always use Private Browsing mode"

I am completely baffled as to what to tell you now. I copied/pasted the files you mentioned. I've also looked carefully at the working Firefox on my home office computer and made sure all the settings are correct.( That computer saves passwords and cookies). I'm beginning to think there is something else going on, but I don't know what. Firefox still doesn't ask for nor retain passwords OR cookies. I've looked in both folders and they are empty.