ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I have my settings set for do not check for upgrades or updates yet I get this Message if I want to update everytime I open the browers and I have to check no.

  • 6 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

If I have it checked to not look for upgrades why do I keep this message that causes an extra click each time I use Firefox?

If I have it checked to not look for upgrades why do I keep this message that causes an extra click each time I use Firefox?

การตอบกลับทั้งหมด (6)

more options

Are you sure it's from Mozilla, and not an ad?

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select Update. Check the settings.

more options

I am attempted to add an image of my settings. I continue to get the message asking if I want Mozilla to update my browser and I have to no before Firefox opens.

more options

The setting is correct. Can you get a picture of the update message?

Taking a Screen shot; Windows > Start > search box > Snip. Select Snipping Tool.

Save the picture(s) to your desktop. Now look at the Reply box below. Press the button under it that says Browse. Now select the screen shot(s) from the desktop and load them one at a time.

more options

Here is the message image.

more options

Quite probably the Mozilla Maintenance Service tried to "push" that "update". https://support.mozilla.org/en-US/kb/what-mozilla-maintenance-service

more options

Try to run the Firefox program once as Administrator (right-click: Run as Administrator).