Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Tag state not being saved on IMAP server

  • 1 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt

stephens123
stephens123
more options

I am using an IMAP server from Network Solutions and although I can successfully tag messages in Thunderbird, the color highlights from those tagged messages disappear each time I download new mail. So, it appears that the tagging is not getting saved on the mail server. Any recommendations on how to root cause this issue?

Thanks

I am using an IMAP server from Network Solutions and although I can successfully tag messages in Thunderbird, the color highlights from those tagged messages disappear each time I download new mail. So, it appears that the tagging is not getting saved on the mail server. Any recommendations on how to root cause this issue? Thanks

การตอบกลับทั้งหมด (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

tagging is problematical. Thunderbird knows that some servers do not support it, and should be storing the information in the MSF file for the account is the server does not support tagging.

So it should not disappear on syncing mail, but it will not transfer to another computer if the server does not support tagging, and if you run utilities like Thunderfix the file (MSF) will be deleted thus loosing this information.