why does the get message button not get messages?
The get messages button will not get messages. Nor will it get messages when I left click on the email account and then choose get messages from the pop up menu. The only way that I have found to get messages in to close thunderbird and then re-open it. Is this a know issue? and what is the fix? Thanks Kelly
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It's a known issue at present for people whose email is provided by a company called Charter: there have been several posts recently reporting this behaviour. A couple of months ago (if I remember correctly) there was a similar problem with a company called GoDaddy.
Yes I have Charter. Is there a fix? Kelly
I haven't seen a fix reported here. But posts reporting odd behaviour with Charter continue -- here's one from a few minutes ago: https://support.mozilla.org/en-US/questions/1122086