ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Why do all the sites state that Thunderbird is FREE and then I'm asked to fork over $2.00 for a foreign sounding company!???

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

I want to know why ALL of the searched for sites for FREE Email Programs list Thunderbird and then after I downloaded it. it insists that I pay $2.00 to a foreign sounding company.

I have had MOZILLA for MANY years and been satisfied, but this is NOT in keeping with the MOZILLA that I have known!!!

I want to know why ALL of the searched for sites for FREE Email Programs list Thunderbird and then after I downloaded it. it insists that I pay $2.00 to a foreign sounding company. I have had MOZILLA for MANY years and been satisfied, but this is NOT in keeping with the MOZILLA that I have known!!!

วิธีแก้ปัญหาที่เลือก

You might also need to remove bundleware from your system if you installed one of those "updater" programs that keeps giving you new stuff.

I suggest proceeding as follows:

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help surface undisclosed/unnoticed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.

(2) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (3)

more options

Probably because you just downloaded software from some unknown site. That is a great way to get unwanted extras added to programs. Click the link at the top of this forum labeled Mozilla and use the official download site from now on.

more options

Thunderbird is free to download and use at no cost.

https://www.mozilla.org/thunderbird/

more options

วิธีแก้ปัญหาที่เลือก

You might also need to remove bundleware from your system if you installed one of those "updater" programs that keeps giving you new stuff.

I suggest proceeding as follows:

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help surface undisclosed/unnoticed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.

(2) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.