ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Youtube videos stop playing even when it is already loaded.

  • 6 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 16 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

When I watch youtube videos the video will stop playing randomly. It is not my internet connection because I see the grey progress bar is well past where the video stopped playing. I can make it continue playing by either clicking slightly forward, or by changing the resolution. Otherwise, the video stops forever.

When I watch youtube videos the video will stop playing randomly. It is not my internet connection because I see the grey progress bar is well past where the video stopped playing. I can make it continue playing by either clicking slightly forward, or by changing the resolution. Otherwise, the video stops forever.

การตอบกลับทั้งหมด (6)

more options

Youtube currently uses the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 10.1.2 Adobe PDF Plug-In For Firefox and Netscape 15.17.20050
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.

more options

I'm still having this problem

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

I tried it in Safe Mode, and the problem is still there.

more options

bump. Still having the problem.

more options

I've called for more help.