ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox install perfectly but i can't install Add-On in it

  • 5 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

I'm a HTML Designer. Using Firefox since it released but it suddenly crash so many time so i had uninstall Firefox and i again install and tried to install add-on like firebug , colorzilla etc. but it shows error in downloading i tried every possible options. I'm downloading latest version from your official site. I have done process of reinstallation of 7-8 times.

I'm attaching screen shot of error page please let me know where is the problem.

I'm a HTML Designer. Using Firefox since it released but it suddenly crash so many time so i had uninstall Firefox and i again install and tried to install add-on like firebug , colorzilla etc. but it shows error in downloading i tried every possible options. I'm downloading latest version from your official site. I have done process of reinstallation of 7-8 times. I'm attaching screen shot of error page please let me know where is the problem.
ภาพหน้าจอที่แนบมา

วิธีแก้ปัญหาที่เลือก

Are you able to load the CSS files using a direct link? For example, this is one of the external style sheets used on the Add-ons site:

https://addons.cdn.mozilla.net/static/css/tabzilla/tabzilla.css

Are you having a more general issue with HTTPS sites? If you have been getting similar errors on many secure sites, please pause and let's investigate the source of the problem. If your system clock is correct, it's nearly always a "man in the middle" presenting Firefox with fake certificates for sites you visit. That could be your security software, proxy server, parental control, or malware/spyware.

This article may help flag up the source but, if not, I'll suggest some options for further investigation: How to troubleshoot security error codes on secure websites.

อ่านคำตอบนี้ในบริบท 👍 2

การตอบกลับทั้งหมด (5)

more options

It could be a security issue with the embedded page. Could you try installing from the Add-ons website and see whether that works any better.

https://addons.mozilla.org/firefox/

more options

Yes sir you are right it's a security issue.

When I click on link you provided. it shows me page without loading css and js. And when i click on download it will show your connection is not secured. So for that i uninstall my antivirus and also check that my date and time is upto date but both of it not solving my problem.

more options

วิธีแก้ปัญหาที่เลือก

Are you able to load the CSS files using a direct link? For example, this is one of the external style sheets used on the Add-ons site:

https://addons.cdn.mozilla.net/static/css/tabzilla/tabzilla.css

Are you having a more general issue with HTTPS sites? If you have been getting similar errors on many secure sites, please pause and let's investigate the source of the problem. If your system clock is correct, it's nearly always a "man in the middle" presenting Firefox with fake certificates for sites you visit. That could be your security software, proxy server, parental control, or malware/spyware.

This article may help flag up the source but, if not, I'll suggest some options for further investigation: How to troubleshoot security error codes on secure websites.

more options

Thank you sir it was antivirus issue i have disabled SSL/TLS protocol filtering and it's working fine.

more options

With most programs, there is a way to set up Firefox to work with that feature if you like.