ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox window is janky, sometimes hangs for a few seconds, when trying to move the window around.

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย budicarus

more options

This is a problem when moving the window around on Windows 10. Safe mode solves the problem. Turning off all plugins and extensions does not work. REFRESH does NOT work. What could be the problem?

Using Firefox 50.0 on Windows 10.

This is a problem when moving the window around on Windows 10. Safe mode solves the problem. Turning off all plugins and extensions does not work. REFRESH does NOT work. What could be the problem? Using Firefox 50.0 on Windows 10.

การตอบกลับทั้งหมด (2)

more options

Hi, if you have a theme, try disabling it.


Also try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Click the menu button New Fx Menu and select Options on Windows or Preferences on Mac or Linux.
  2. Select the Advanced panel and then the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Restart Firefox and see if the problems persist.

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

It was hardware acceleration. thanks a lot.