ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I CANNOT SEND MESSAGES: Mailbox unavailable

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Zenos

more options

I have my Thunderbird email account setup on two computers. Neither computer can send messages, though I can receive them. I get an error message that the mailbox is unavailable and I should double check the recipient, and this happens no matter who I try to send it to. Screenshot attached. I've tried sending in safe mode, and had the same problem.

I have my Thunderbird email account setup on two computers. Neither computer can send messages, though I can receive them. I get an error message that the mailbox is unavailable and I should double check the recipient, and this happens no matter who I try to send it to. Screenshot attached. I've tried sending in safe mode, and had the same problem.

การตอบกลับทั้งหมด (2)

more options

Here is the screenshot

more options

I am wondering which server posted that message to you. It seems an odd thing for an SMTP server to say, but if it somehow comes from the correspondent's email (IMAP/POP) server then there is little you can do about it other than re-check the addressee's address.

If you'd like to post your settings here, someone may be able to spot if anything has gone awry there.

Please add the troubleshooting information to your post. To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help);
  • Choose Troubleshooting Information;
  • Clear the check box "Include account names";
  • Use the button Copy to clipboard to select all;
  • Paste this in your post.

Is the correspondent correctly entered into your Address Book? "Green, A" would not in itself be a valid email address (but of course this may be a legitimate nickname or display name.)

เปลี่ยนแปลงโดย Zenos เมื่อ