Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox crashes

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย philipp

janvermant
janvermant
more options

Firefox repeatedly crashes upon waking up from sleep. I have a nesw macbook pro, late 2016 It doesn't seem to happen in safe mode.

ID: 6126fc6d-cb92-4d04-b29b-54a602170106 Signature: EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER

version 50.1.0 Build ID 20161208153507 "processor_ip-172-31-40-170_1317; MozillaProcessorAlgorithm2015; MDSW failed on 'timeout -s KILL 600 /data/socorro/stackwalk/bin/stackwalker --raw-json /tmp/6126fc6d-cb92-4d04-b29b-54a602170106.Thread-7.TEMPORARY.json --symbols-url https://s3-us-west-2.amazonaws.com/org.mozilla.crash-stats.symbols-public/v1 --symbols-url https://s3-us-west-2.amazonaws.com/org.mozilla.crash-stats.symbols-private/v1 --symbols-cache /mnt/symbols/cache --symbols-tmp /mnt/symbols/tmp /home/socorro/temp/6126fc6d-cb92-4d04-b29b-54a602170106.upload_file_minidump.TEMPORARY.dump 2> /dev/null': ERROR_NO_MINIDUMP_HEADER; MDSW did not identify the crashing thread; exploitability information missing; no 'topmost_file' name because crash_info is missing; CSignatureTool: No signature could be created because we do not know which thread crashed; skunk_classifier: reject - not a plugin hang"

Firefox repeatedly crashes upon waking up from sleep. I have a nesw macbook pro, late 2016 It doesn't seem to happen in safe mode. ID: 6126fc6d-cb92-4d04-b29b-54a602170106 Signature: EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER version 50.1.0 Build ID 20161208153507 "processor_ip-172-31-40-170_1317; MozillaProcessorAlgorithm2015; MDSW failed on 'timeout -s KILL 600 /data/socorro/stackwalk/bin/stackwalker --raw-json /tmp/6126fc6d-cb92-4d04-b29b-54a602170106.Thread-7.TEMPORARY.json --symbols-url https://s3-us-west-2.amazonaws.com/org.mozilla.crash-stats.symbols-public/v1 --symbols-url https://s3-us-west-2.amazonaws.com/org.mozilla.crash-stats.symbols-private/v1 --symbols-cache /mnt/symbols/cache --symbols-tmp /mnt/symbols/tmp /home/socorro/temp/6126fc6d-cb92-4d04-b29b-54a602170106.upload_file_minidump.TEMPORARY.dump 2> /dev/null': ERROR_NO_MINIDUMP_HEADER; MDSW did not identify the crashing thread; exploitability information missing; no 'topmost_file' name because ''crash_info'' is missing; CSignatureTool: No signature could be created because we do not know which thread crashed; skunk_classifier: reject - not a plugin hang"

การตอบกลับทั้งหมด (1)

philipp
philipp
  • Moderator
more options

hi, this is a bug in mac os x leading to a crash of firefox when the machine wakes from sleep. we are waiting for the general release of osx 10.12.3 to get this fixed. you may also follow along in bug 1320048 where we are tracking the issue.