Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox crashes

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย carolus_

more options

Every time I try to open this pdf document: http://bsa.ve.ismar.cnr.it/fedora/repository/ismarbsa:ve00361/PDF/ismarbsa_ve00361.pdf, or other pdf documents from the site: http://bsa.ve.ismar.cnr.it/, Firefox hangs. Not the same with Internet Explorer and Edge, where the pdf is perfect, With Chrome happens a strange thing: the document changes and becomes like a scanned written text after an OCR conversion, with several formatting mistakes.

I've submitted the crash report: https://crash-stats.mozilla.com/report/index/b4d16460-5fc5-442a-b70f-2b86c2170109#allthreads. I don't have Acrobate Flash Player. but have Adobe PDF Plug-In For Firefox and Netscape 15.20.20039.

To solve the problem, I've closed the browser and the processes, then I've restarted the system, but the problem remains unsolved. Now is for me impossible to use Firefox because it continuously hangs.

Thanks.

Every time I try to open this pdf document: http://bsa.ve.ismar.cnr.it/fedora/repository/ismarbsa:ve00361/PDF/ismarbsa_ve00361.pdf, or other pdf documents from the site: http://bsa.ve.ismar.cnr.it/, Firefox hangs. Not the same with Internet Explorer and Edge, where the pdf is perfect, With Chrome happens a strange thing: the document changes and becomes like a scanned written text after an OCR conversion, with several formatting mistakes. I've submitted the crash report: https://crash-stats.mozilla.com/report/index/b4d16460-5fc5-442a-b70f-2b86c2170109#allthreads. I don't have Acrobate Flash Player. but have Adobe PDF Plug-In For Firefox and Netscape 15.20.20039. To solve the problem, I've closed the browser and the processes, then I've restarted the system, but the problem remains unsolved. Now is for me impossible to use Firefox because it continuously hangs. Thanks.

การตอบกลับทั้งหมด (2)

more options

Probably because this PDF is very heavy (42.8 MB) and Firefox fails to render it. You can download it and open it locally with Firefox or a 3rd-party PDF reader.

more options

Thank you very much for your answer.

I don't think the problem is the size. Times ago I downloaded a very heavy pdf from http://bsa.ve.ismar.cnr.it/: 122 MB, but after a while all their pdf documents stopped working. Moreover, I often download heavy pdf documents from other sites, and I don't have any problem. My Firefox now starts, but as soon as I open three or four tabs, it hangs. About the site http://bsa.ve.ismar.cnr.it/, at the moment I solved the problem using the function Full screen and not the pdf button.

Thank you.