Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Thundbird keeps crashing on startup

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wayne Mery

Moriarty46
Moriarty46
more options

I recently received the latest version of Thunderbird on my Win 10 PC. The following day TB crashed every time I tried opened it with the crash report saying 'could not load timezone service'. I then uninstalled TB and moved Profiles folder elsewhere in case it contained a problem. Downloaded and installed 52.1.1 but this still crashes with the same error message. I also run Norton Internet Security, though this has worked fine with TB for many years.

Any help gratefully received as I have several mailing lists that would be difficult to reconstruct.

I recently received the latest version of Thunderbird on my Win 10 PC. The following day TB crashed every time I tried opened it with the crash report saying 'could not load timezone service'. I then uninstalled TB and moved Profiles folder elsewhere in case it contained a problem. Downloaded and installed 52.1.1 but this still crashes with the same error message. I also run Norton Internet Security, though this has worked fine with TB for many years. Any help gratefully received as I have several mailing lists that would be difficult to reconstruct.

เปลี่ยนแปลงโดย Wayne Mery เมื่อ

การตอบกลับทั้งหมด (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Sounds like https://bugzilla.mozilla.org/show_bug.cgi?id=700827

Are you submitting your crash reports with you email address? And what are your crash IDs? see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

เปลี่ยนแปลงโดย Wayne Mery เมื่อ