Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox downloads but won't open and install

  • 2 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย willJ02

more options

Hi, I have no problem downloading Firefox, but that's the end of it. I've clicked "Open" at the bottom of the page after the download. Nothing happens. I went into my download folder and clicked on the icon to open it, and nothing happens.

I have a Dell computer with Windows 10.

Hi, I have no problem downloading Firefox, but that's the end of it. I've clicked "Open" at the bottom of the page after the download. Nothing happens. I went into my download folder and clicked on the icon to open it, and nothing happens. I have a Dell computer with Windows 10.

วิธีแก้ปัญหาที่เลือก

Well after several hours, it just suddenly started installing! Weirdest thing! lol So if you're having the same problem I did, just wait, it might start when you least expect it. lol

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

Well after several hours, it just suddenly started installing! Weirdest thing! lol So if you're having the same problem I did, just wait, it might start when you least expect it. lol

more options

That is a weird delay, it might be due to Windows 10 security.