Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Why doesn't my new computer bring in bookmarks saved on my Android?

  • 1 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Paul

more options

I have Firefox Sync enabled on both my Android phone and my computer. I have about 100 bookmarks or so saved on my Android, which is signed into my Firefox Sync account. When I got my new laptop, I downloaded Firefox, then went into the menu and signed in to Firefox Sync using the same email address and password as I use on my phone. I expected all of those bookmarks to be brought over to my laptop, but nothing happened. I can't figure out why it isn't bringing anything over. Please help! Thanks.

I have Firefox Sync enabled on both my Android phone and my computer. I have about 100 bookmarks or so saved on my Android, which is signed into my Firefox Sync account. When I got my new laptop, I downloaded Firefox, then went into the menu and signed in to Firefox Sync using the same email address and password as I use on my phone. I expected all of those bookmarks to be brought over to my laptop, but nothing happened. I can't figure out why it isn't bringing anything over. Please help! Thanks.

การตอบกลับทั้งหมด (1)

more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Sync
  2. Tap on Synchronise now

This will “force” a synchronisation of the data that is on the local device storage.