Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

There no audio output from FF on my VDI

  • 2 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย lmnd88

more options

Hi guys,

I'm a very old FF user, and for the first time for years, I'm struggling with FF. On my job I use VDI's to code. And like 1 month ago my audio stopped working on Firefox, but's working everywhere else like IE or Chrome. I have been struggling with FF and Windows configurations, but had no success until now.

Behavior: - FF don't play any sound. HTML5 player, flash player, videolan embbed player (mp3, ogg, ...). - There is no "speakers" icon the tab when a video/audio is playing.

Troubleshoot: - Restart Firefox in safe mode. - Check if Firefox/Flash player is muted on windows mixer. - When NOT muted, firefox collumn in windows mixer never shows any green. - Restart windows audio service - Upgrade to V.56 - Upgrade to V.57beta

Any hint?

Thanks in advance, LD

Hi guys, I'm a very old FF user, and for the first time for years, I'm struggling with FF. On my job I use VDI's to code. And like 1 month ago my audio stopped working on Firefox, but's working everywhere else like IE or Chrome. I have been struggling with FF and Windows configurations, but had no success until now. Behavior: - FF don't play any sound. HTML5 player, flash player, videolan embbed player (mp3, ogg, ...). - There is no "speakers" icon the tab when a video/audio is playing. Troubleshoot: - Restart Firefox in safe mode. - Check if Firefox/Flash player is muted on windows mixer. - When NOT muted, firefox collumn in windows mixer never shows any green. - Restart windows audio service - Upgrade to V.56 - Upgrade to V.57beta Any hint? Thanks in advance, LD

วิธีแก้ปัญหาที่เลือก

Hello, I believe this might be for security reasons -- perhaps try changing your sandboxing level in about:config

อ่านคำตอบนี้ในบริบท 👍 2

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

Hello, I believe this might be for security reasons -- perhaps try changing your sandboxing level in about:config

more options

Mkll said

Hello, I believe this might be for security reasons -- perhaps try changing your sandboxing level in about:config

Thanks lord! My sandbox level was 3, I set it up to 0, and BUMMM!

Thank you so much