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Using windows 10 and Outlook live & now email links won't open it just takes me back to the email page

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 12 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

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I am using Firefox as my browser, Outlook live to access my Hotmail email account and running Windows 10. A few days ago I noticed that when I click on a link in an email instead of taking me to the link the screen flickers briefly then takes me back to a random place on my inbox screen. If I open the email using Microsoft Edge the link works just fine so it must be a Firefox problem. How can I fix it as it's very annoying.

Thank you, Michele

I am using Firefox as my browser, Outlook live to access my Hotmail email account and running Windows 10. A few days ago I noticed that when I click on a link in an email instead of taking me to the link the screen flickers briefly then takes me back to a random place on my inbox screen. If I open the email using Microsoft Edge the link works just fine so it must be a Firefox problem. How can I fix it as it's very annoying. Thank you, Michele

การตอบกลับทั้งหมด (1)

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Hi Michele, yes, it's a bug. A team of developers worked on this over the weekend and developed a fix that is in testing this week in the Nightly release. Firefox 58 probably won't get that update for 1-3 weeks...

These are all the workarounds I'm aware of (other than using zoom in the message to temporarily fix the mouse behavior in that one message, e.g., Ctrl+ or Ctrl-):

(1) Use the Reading pane

If you have a wide display, you could try using the Reading pane on the right side of the Inbox.


(2) Switch to the Outlook beta layout

There is a "Try the beta" switch above the Inbox. You'll be able to switch back equally easily if you don't like it.


(3) Revert to the older layout engine for the site

(A) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(B) In the search box above the list, type or paste stylo and pause while the list is filtered

(C) Double-click the layout.css.stylo-blocklist.enabled preference to switch the value from false to true

(D) Double-click the layout.css.stylo-blocklist.blocked_domains preference and set the value to live.com and click OK. (In the unlikely event that you already had one or more sites listed add ,live.com to the list.)

Then exit/quit Firefox and start it up again to make the change effective.

Do any of those suit your needs?