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Firefox crashes

  • 2 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย MDie

MDie
MDie
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Crash ID: bp-60b31e4d-10bb-4870-be7e-193ef0180312

trying to start firefox only opens the crash reporter which always fails to restart firefox and produces a new crash reporter window. happened after mac ran out of battery and shut down updating firefox/ os version is currently no option

Crash ID: bp-60b31e4d-10bb-4870-be7e-193ef0180312 trying to start firefox only opens the crash reporter which always fails to restart firefox and produces a new crash reporter window. happened after mac ran out of battery and shut down updating firefox/ os version is currently no option

วิธีแก้ปัญหาที่เลือก

hi, this is probably caused by trusteer rapport on the crashing device: https://trusteer.secure.force.com/PKB/articles/FAQ/browser-crashes?l=en_US&lang=en_US

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

philipp
philipp
  • Moderator
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วิธีแก้ปัญหาที่เลือก

hi, this is probably caused by trusteer rapport on the crashing device: https://trusteer.secure.force.com/PKB/articles/FAQ/browser-crashes?l=en_US&lang=en_US

MDie
MDie เจ้าของคำถาม
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Thanks philipp! Worked. Firefox up and running again