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entire organization unable to connect to email server

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย amyhughes

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Users at one site all report that they are not receiving email, and they receive a timeout trying to send email.

Their internet connection is fine. I am able to install Thunderbird on a server at their location, set up an account and read and send email. All of the workstation email accounts simultaneously stopped working.

I can remotely control some of these machines, and on the one I tried, they were not asked for a password when they started thunderbird (they normally are asked).

I verified that the server settings are correct for the machine I connected to, though that was not a promising approach as all workstations stopped working simultaneously.

I have no idea where to look. Any suggestions?

Users at one site all report that they are not receiving email, and they receive a timeout trying to send email. Their internet connection is fine. I am able to install Thunderbird on a server at their location, set up an account and read and send email. All of the workstation email accounts simultaneously stopped working. I can remotely control some of these machines, and on the one I tried, they were not asked for a password when they started thunderbird (they normally are asked). I verified that the server settings are correct for the machine I connected to, though that was not a promising approach as all workstations stopped working simultaneously. I have no idea where to look. Any suggestions?

วิธีแก้ปัญหาที่เลือก

And just like that, it started working again.

I'm going to mark this as resolved, but if anyone wants to suggest a reason this might happen I'd be grateful.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

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วิธีแก้ปัญหาที่เลือก

And just like that, it started working again.

I'm going to mark this as resolved, but if anyone wants to suggest a reason this might happen I'd be grateful.

เปลี่ยนแปลงโดย amyhughes เมื่อ